In most cases, no. Physiotherapy is direct-access care, so you can book an assessment with us straight away. If you already have a referral, scan results, or a doctor's report, bring them along — they help us build your plan faster.

Loose, comfortable clothing that allows easy access to the area being treated works best — for example shorts for a knee assessment, or a vest top for a shoulder. Bring any relevant medical reports, scans, or referral letters if you have them.

It depends on your condition, its severity, and how your body responds to treatment. After your first assessment we'll give you a realistic estimate, and we reassess progress at every visit rather than locking you into a fixed package.

Some techniques can bring mild, short-lived discomfort as tight or injured tissue is worked on, but treatment should never be sharply painful. Tell your therapist how something feels during a session — we adjust technique and pressure to what your body can handle.

All of the above. Pancare covers the full range of physiotherapy activities — musculoskeletal therapy, sports injury rehabilitation, post-surgical recovery, neurological physiotherapy, posture and ergonomic care, and pain management. See the Services menu for details on each.